21+ Only · Play Responsibly

Responsible Gaming at 93ko

We believe gambling should always be a form of entertainment, never a source of financial stress. Discover our full suite of player-protection tools and resources designed for Bangladeshi players.

What Is Responsible Gaming?

Responsible gaming means approaching gambling as a leisure activity with clear personal boundaries in place. At 93ko, we are committed to providing Bangladeshi players with a safe, transparent, and controlled gaming environment. Entertainment should always come first — your financial security and well-being matter far more than any single bet.

Problem gambling can affect anyone, regardless of age, income, or background. Recognising the early signs and taking action is the most effective way to stay in control. 93ko provides a range of tools that allow you to set boundaries, take breaks, or seek help — all within your account settings, 24 hours a day, seven days a week.

We actively partner with trusted support organisations and encourage every player to use these features not as a last resort, but as a routine part of their healthy gambling habits. Whether you are in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, responsible gaming support is always available to you through 93ko.

21+
All 93ko services are strictly for adults aged 21 and above only. We verify player ages during registration and reserve the right to request identity documents at any time.

Our Player-Protection Tools

💰
Deposit Limits
Set daily, weekly, or monthly deposit caps in BDT to keep your spending within a budget you are comfortable with.
⏸️
Time-Out Feature
Pause your account for 24 hours, 7 days, or 30 days whenever you feel you need a break from playing.
🚫
Self-Exclusion
Request a long-term account suspension of 6 months, 1 year, or permanently if you believe gambling is becoming a serious concern.
⏱️
Session Time Alerts
Receive automatic reminders when you have been playing for a set period so you remain aware of how long each session lasts.
🔔
Loss Limit Reminders
Configure loss thresholds that trigger notifications before you reach a spending level that exceeds your preset comfort zone.
🛡️
Account Reality Check
View a full summary of your net wins, losses, and total time spent playing — updated in real time — directly inside your account dashboard.

Warning Signs of Problem Gambling

Gambling becomes a problem when it stops being fun and starts interfering with other areas of your life. Watch for these warning signs in yourself or someone you know:

  • Spending more money or time gambling than you originally intended
  • Chasing losses by placing larger bets to recover money already lost
  • Borrowing money or selling assets to fund gambling activity
  • Feeling restless, irritable, or anxious when not gambling
  • Hiding gambling activity from family or close friends
  • Neglecting work, studies, relationships, or health because of gambling
⚠️ Important Notice
If you recognise any of these signs in your own behaviour, do not wait. Use our self-exclusion or time-out tools immediately, or contact 93ko support at [email protected]. Help is available, and reaching out is always the right decision.

Responsible Gaming Tools at a Glance

The table below summarises every player-protection tool available at 93ko and explains how each one works to keep you in control of your gaming experience.

Tool How It Helps
Deposit Limit Caps the total BDT amount you can deposit in a selected time window (daily / weekly / monthly). Keeps your budget predictable.
Time-Out Temporarily closes your account for 24 hours, 7 days, or 30 days. Accountreopens automatically after the selected period ends.
Self-Exclusion Suspends your account for 6 months, 1 year, or permanently. No promotional emails are sent during exclusion. Requires support contact to reactivate.
Session Time Alert Sends an in-app notification when you reach a pre-set session length, reminding you to take a break or log out.

Our Commitment to Safe Play

93ko takes a proactive stance on player welfare. The following steps outline how we work every day to make gambling safer for players across Bangladesh.

  1. 1
    Age Verification
    Every new account goes through a strict age-check process. We do not allow anyone under 21 to register or play on 93ko, and we may request ID documents at any time to confirm a player's age.
  2. 2
    Transparent Odds and RTP
    All games on 93ko display their return-to-player percentages and house edge figures so that every player can make an informed decision before placing a bet. We never hide the mathematics behind our games.
  3. 3
    Responsible Promotions
    We design bonuses and promotions with fair, clearly stated wagering requirements. We do not offer promotions that pressure players into chasing losses or gambling beyond their means. Bonus terms are always published in plain English.
  4. 4
    24/7 Player Support
    Our support team is available around the clock to assist with any responsible gaming request — whether that is applying a deposit limit, initiating a time-out, or arranging self-exclusion. Contact us at [email protected] at any time.

Get Help & Support Resources

If gambling is causing you distress, financial hardship, or affecting your relationships, please reach out. You are not alone, and professional support is available. Below are the ways 93ko and trusted external resources can help you.

📧
93ko Responsible Gaming Support

Our dedicated responsible gaming team handles all player-protection requests with confidentiality and care. Reach out any time — we respond within 24 hours, Bangladesh Standard Time (UTC+6).

[email protected]

🔐
Account Self-Service Tools

Apply deposit limits, time-outs, or self-exclusion instantly through your account dashboard without needing to contact support. Changes to limits that restrict play are applied immediately.

🏥
Mental Health & Counselling

If you need to speak with a qualified professional about gambling-related stress or addiction, we encourage you to contact a licensed counsellor or mental health service in Bangladesh. Your well-being comes before any game.

Responsible Gaming — Frequently Asked Questions

Log in to your 93ko account and navigate to Account Settings, then Responsible Gaming. From there you can set a daily, weekly, or monthly deposit cap in BDT. Changes that lower your limit take effect immediately. Increases may be subject to a 48-hour cooling-off period for your protection.

A time-out is a short voluntary break — 24 hours, 7 days, or 30 days — after which your account automatically reactivates. Self-exclusion is a longer-term suspension of 6 months, 1 year, or permanently. During self-exclusion your account is closed and you will not receive any promotional communications from 93ko.

No. Self-exclusion periods cannot be reversed or shortened once they are active. This is intentional — the cooling-off period is designed to give you genuine distance from gambling. When the exclusion period expires, you will need to contact 93ko support to request reactivation, which includes a mandatory 24-hour reflection period.

Yes. 93ko uses SSL encryption across all pages and transactions, ensuring your personal data and payment information are always protected. Deposits and withdrawals via bKash, Nagad, Rocket, and Upay are processed securely and player funds are kept in segregated accounts.

Stop playing immediately and use the self-exclusion tool in your account settings. Then reach out to our support team at [email protected] — we are available around the clock. We also encourage you to speak with a qualified counsellor or a trusted family member. Seeking help early leads to much better outcomes.
Ready to Play Responsibly?

Explore our games and set your personal limits before you start. 93ko offers cricket betting, slots, and a full live casino — all built for players who know how to enjoy gambling safely.

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