Terms & Conditions

1. Introduction

Welcome to 93ko, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", or "you") and 93ko ("we", "us", or "the Platform") regarding your access to and use of the 93ko website, mobile experience, games, betting markets, and all associated services available at https://93ko.bio.

By registering an account, accessing any game, placing any bet, or otherwise using our platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the 93ko platform. We strongly encourage all users to review these Terms periodically, as they may be updated from time to time.

2. Eligibility & Age Restrictions

To use the 93ko platform and its services, you must satisfy all of the following eligibility requirements. Failure to meet any one of these criteria disqualifies you from using the platform:

• You must be at least 21 years of age. 93ko strictly enforces a 21+ age policy and may request identity verification at any time.
• You must be a human individual acting on your own behalf. Corporate entities and automated systems (bots) are not permitted to register accounts.
• You must provide accurate, current, and complete registration information. Providing false details constitutes a material breach of these Terms.
• You must not be a resident of, or accessing the platform from, any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be a current employee, contractor, director, or close family member of an employee of 93ko or any of its affiliated service providers.

93ko reserves the right to request proof of age and identity (KYC documentation) at any stage of a user's engagement with the platform. Accounts where eligibility cannot be confirmed are subject to immediate suspension and forfeiture of associated funds pending investigation.

3. Account Registration & Security

Each user is permitted to hold exactly one (1) registered account on 93ko. Creating duplicate or multiple accounts is strictly prohibited and will result in permanent closure of all associated accounts. To register, visit the 93ko Login page and follow the account creation steps. You will need to supply a valid mobile number, a secure password, and agree to these Terms.

Account Credentials

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any other person. 93ko will never ask for your password via email, SMS, or any other channel. If you suspect your account has been accessed without authorisation, you must contact our support team immediately at [email protected] and change your password without delay.

• Use a strong, unique password that is not used on any other website or service.
• Log out of your account whenever you are using a shared or public device.
• Be vigilant against phishing attempts. 93ko will only ever communicate from @93ko.bio email addresses.

Account Verification (KYC)

Before processing any withdrawal request, 93ko may require you to complete a Know Your Customer (KYC) verification process. This may include submitting a government-issued photo ID, proof of address, and proof of payment method ownership. We process all verification documents securely and in line with our Privacy Policy. Failure to complete KYC within the specified timeframe may result in temporary suspension of withdrawal privileges.

4. Deposits & Withdrawals

93ko supports a range of local and international payment methods tailored for Bangladeshi players. All financial transactions are processed in Bangladeshi Taka (BDT) unless otherwise specified. By initiating a deposit or withdrawal, you confirm that you are the rightful owner of the funds and the associated payment account.

Deposits

Deposits are processed instantly or within a short processing window depending on the selected payment method. Available deposit methods at 93ko include:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Internet banking: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• Cards: Visa, Mastercard (subject to issuer restrictions)

Withdrawals

Withdrawal requests are reviewed and processed by our finance team. Standard processing times are as follows, subject to successful KYC verification:

• Mobile banking withdrawals (bKash, Nagad, Rocket, Upay): typically within 1 business hour.
• Bank transfers: 1–3 business days depending on the receiving institution.
• Minimum withdrawal amount is ৳500. Maximum single withdrawal limits apply and may vary by method.

5. Bonuses & Promotions

93ko offers a variety of bonuses and promotions including welcome bonuses, deposit match bonuses, free spins, and seasonal offers tied to events such as BPL, IPL, and Eid. All bonuses are subject to the following general conditions:

• All bonuses carry a wagering requirement (rollover) which must be completed before any bonus-derived winnings may be withdrawn. The specific rollover multiplier is stated in each individual promotion's terms.
• Bonuses are non-transferable and cannot be exchanged for cash directly until wagering requirements are met.
• Only one bonus may be active on your account at any given time. Claiming a new bonus before completing the existing one will forfeit the outstanding balance of the prior bonus.
• 93ko reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice, including if fraudulent activity is suspected.

Bonuses credited as part of a specific promotion are intended for recreational use only. Any attempt to exploit bonus offers through systematic betting patterns, arbitrage, or coordinated abuse across multiple accounts will result in immediate disqualification and forfeiture of all related bonus funds.

6. Responsible Gaming

93ko is firmly committed to promoting responsible gaming among all users. Gambling is intended as a form of adult entertainment. We strongly advise all players to set personal deposit limits, time limits, and session budgets before playing. If at any point gambling ceases to be enjoyable or begins to negatively impact your finances, relationships, or wellbeing, we urge you to stop and seek support.

93ko provides self-exclusion and account cool-down tools upon request. Players experiencing difficulties are encouraged to contact our support team at [email protected]. We take every such request seriously and process it promptly. For full detail on the tools available, please review our Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on the 93ko platform. Engaging in any of these will result in account suspension or permanent closure, forfeiture of all funds, and may be referred to the relevant authorities:

• Using software, bots, scripts, or automated systems to gain an unfair advantage in any game or betting market.
• Colluding with other players to manipulate game outcomes or exploit bonus structures.
• Money laundering, or using the platform to conceal, transfer, or legitimise funds obtained through illegal means.
• Creating multiple accounts to claim the same bonus or promotion more than once (bonus abuse).
• Posting, transmitting, or facilitating any content that is abusive, fraudulent, defamatory, or in violation ofany applicable law.

93ko employs advanced fraud detection systems operating around the clock. Any account flagged by our systems will be reviewed, and if prohibited activity is confirmed, all associated accounts and funds will be permanently forfeited with no right of appeal.

8. Intellectual Property

All content published on the 93ko platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of 93ko or its content suppliers and is protected by applicable intellectual property laws. The 93ko name, logo, and all related marks are trademarks of 93ko. Unauthorised use of any such material is strictly prohibited.

You are granted a limited, non-exclusive, revocable licence to access and use the 93ko platform for your personal, non-commercial entertainment purposes only. This licence does not include the right to resell or make commercial use of the platform or its contents, to collect and use any product listings or descriptions, or to make any derivative use of the platform or its contents.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 93ko shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform. Specifically, 93ko accepts no liability for:

• Loss of profits, revenue, data, goodwill, or other intangible losses resulting from your use of the platform.
• Service interruptions, technical faults, network failures, or any other disruption outside our reasonable control that results in loss of bets or game progress.
• Unauthorised access to your account due to your failure to maintain adequate password security or your own negligence.

10. Amendments to These Terms

93ko reserves the right to amend, modify, or replace these Terms at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. It is your responsibility to check this page periodically for changes. Continued use of the 93ko platform following the posting of revised Terms constitutes your acceptance of those changes.

For significant changes affecting user rights or financial terms, we will also endeavour to notify registered users via email or an in-platform notification where reasonably practicable. However, it remains each user's responsibility to stay informed of the current Terms.

11. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with applicable laws. Any dispute arising from or in connection with these Terms or your use of the 93ko platform shall first be attempted to be resolved amicably through our customer support team. If a satisfactory resolution cannot be reached, disputes may be escalated through appropriate legal channels. 93ko is committed to fair and transparent dispute resolution and will cooperate fully with any legitimate process.

12. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, our support team is available to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]